What does the ShopChecked or FirmChecked seal mean?
If you see the ShopChecked.com seal on a website, you can assume that the shop has been checked by us for key trust criteria. Our goal is to offer an independent trust mark especially for small and medium-sized online retailers - clear, affordable, and without unnecessary extras.
What we check
Specifically, we verify the authenticity of the shop and compliance with the legal minimum requirements - including clear provider identification, complete information on cancellation and data protection, and active SSL encryption for secure data transmission.In detail:
- Proof of registered business activity.
- Complete legal notice
- Availability via email and/or telephone
- Information on delivery and return policies
- Existing privacy policy
- Price information
- Visible payment methods before checkout
- Suspicion of deception, fraud, or identity misuse
- SSL encryption protection
These criteria are manually reviewed - without automated quick checks. In case of doubt, we request evidence or additional information from the retailer.
What you as a consumer can expect
As a buyer, you want to know who you're dealing with - and that's exactly where our seal comes in. If a shop carries our certification mark, you can expect the following:
-
Basic trust in the authenticity and accessibility of the shop:
The shop was manually reviewed. It is demonstrably not an anonymous or hard-to-reach provider, but a real company with a verifiable identity. -
Transparent information about returns, shipping, and data protection:
The mandatory legal disclosures such as the right of withdrawal, privacy policy, and shipping conditions are clearly visible and meet the current minimum legal standards. -
Real identity behind the offer - not a fake shop:
A real company with a verifiable business address, available contact options, and a transparent business structure stands behind the verified shop. -
Secure data transmission via SSL encryption:
The website uses valid SSL encryption (https), ensuring your data - such as address or payment information - is protected and not transmitted unencrypted.
Important legal information:
The SYNtrust seal does not constitute a legal guarantee or product liability. SYNtrust assumes no responsibility for contractual relationships between consumers and merchants.The awarding of the seal is based on publicly available information at the time of the review. Changes in shop operations after the awarding of the seal cannot be ruled out.
Any claims for refunds, defects, or legal disputes must be clarified directly with the respective provider. SYNtrust is not a mediator or arbitration service. This seal is not an official governmental certification.